Stellar Consulting Solutions, LLC · 2 hours ago

Client Relationship Manager

United States

Contract

Remote

Mid Level

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Hiring Manager

Vijay K

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Responsibilities

Build relationships with key employees among customers

Create plans to address client's business needs

Advise clients on creating profitable processes

Schedule regular meetings with customers to ensure they are satisfied

Act as point of contact for complaints and escalate issues as appropriate

Help sales team upsell or cross sell services and products

Ensure both the company and clients adhere to contract terms

Study competition to find new ways to retain customers

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer relationship managementSales knowledgeTelecom OSS-BSSCustomer service knowledgeKPI trackingProblem-solving aptitude