ABB OPTICAL GROUP · 1 day ago

Client Relationship Partner

United States

Full-time

Remote

Mid Level

$60K/yr - $60K/yr

3+ years exp

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Responsibilities

Support the Directors with training, project management and general support activities.

Territory maintenance support – Cover open territories by proactively calling on A and P accounts, supporting any account that falls into that territory on a reactive basis, and growing/maintaining that territory. Maintain relationships with C accounts and grow business when possible.

Support Account Managers - Assist Account Managers as needed to close the loop on outstanding issues by working with resolution department and the customer on a case by case basis.

Project support - Each project will have a goal and time expectation of completion. Examples of projects may include: Customer On-boarding, Partner with Training to ensure effective communications across departments and pillars on new products, service, and procedures, Customer sales reporting, Lead Sales Support team projects.

Mentor and Train Sales Support on sales techniques and products as well as all new hire training.

Handle all keying and rekeying of Backorders as assigned by Manager.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer account maintenanceTerritory managementMS Office applicationsBigtincanZunosHubSpot CRMCerosOutlookMentoring skills