33 applicants

Company

Circana · 1 day ago

Client Service Analyst (Level 15)

United States

Full-time

Remote

Mid Level

$60K/yr - $75K/yr

3+ years exp

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Responsibilities

Manage content delivery for client, including Content Delivery Client Satisfaction

Support exceeding revenue by high quality service delivery and data.

Coordinate and execute high quality on-going analytic and ad-hoc requests.

Work very closely with our clients to produce ad hoc reports and presentations across strategic and tactical top-line applications.

Use strong analytical skills to consult with our client’s sales, category management and brand and trade marketing groups.

Identify and develop Circana service opportunities with client.

Utilize creativity in identifying new techniques and processes.

Establish and track critical metrics to measure progress against quality initiatives.

Develop and leverage strong, collaborative relationships with ITO and Delivery teams.

Liaison with GOC teams.

Ensure high level coordination between Business Development and CI (including GOC).

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysisProject managementContent synthesisComputer software utilizationConsumer Packaged Goods (CPG)Consultative engagementRelationship buildingIssue escalationTime tracking

Required

3-5+ years of experience.

Consumer Packaged Goods (CPG) company experience a plus.

Demonstrated expertise in translating data and analysis into relevant implications.

Ability to handle multiple requests/actions needed (multi-tasking skills).

Experience with data.

Strong Communication skills, both written and verbal.

Demonstrated problems solving skills.

Strong project management and process skills.

Able to engage in consultative manner with clients when helping solve/manage content deliverables.

Bachelor degree preferred.

Preferred

Bachelor degree preferred.

Benefits

Paid time off

Medical/dental/vision insurance

401(k)

Company

Circana

Circana consults on the complexities of customer behavior.

Founded in 1966

Chicago, Illinois, USA

5,001-10,000 employees

https://www.circana.com

H1B Sponsorship

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2023 (29)