Be an early applicantLess than 25 applicants

Company

Original Job Post

Nasdaq · 3 days ago

Client Service Delivery Analyst - Compliance & Board Advisory Operations

Greensboro, NC

Full-time

Hybrid

Mid Level

1+ years exp

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FinanceFinancial Services

H1B Sponsorship

Actively Hiring

Culture & Values

Insider Connection @Nasdaq

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Design Assessments and Questionnaires on our native EnGauge platform

Compile analytical reports using the Microsoft Office Suite and Adobe PDF tools

Digital transcription, editing, and reporting of assessments & questionnaires

Identify areas of efficiency when digitizing a client form into our native EnGauge platform

Identify and communicate errors/risks with Management and Project Management Team

Interact and assist clients with EnGauge related questions or technical errors via e-mail and telephone

Supervise client project tasks and interactions through a customer relationship management (CRM) system

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

B2B client experienceEnglish language proficiencyEditing skillsMicrosoft Office proficiencyAdobe Suite proficiencyComputer skillsStatus updates communicationCompany policies complianceProblem-solvingHard-working communicationTime managementAnalytical thinkingLeadership work under pressureAttention to detailConfidentiality maintenanceInterpersonal communicationDedicationEnthusiastic work ethicCopywritingPublishingProofreadingCorporate GovernanceC-Suite ExecutivesPhone & Email TicketsDirector & Officer QuestionnairesSalesforceCRM ToolProject Management

Required

Minimum of a Bachelor’s degree in a related field (Business, Education, Psychology, English, etc.)

At least 1-2 years of experience in a formal business setting with B2B client experience

Strong command of the English language and excellent editing skills

Proficiency in Microsoft Office (Word, PowerPoint, Excel, etc.)

Proficiency in Adobe Suite

Superb communication skills, both verbal and written

Excellent time management skills with proven ability to meet deadlines

Excellent analytical and critical thinking skills

Strong leadership skills

Ability to work under pressure and within strict deadlines

Superb attention to detail and accuracy (particularly in formatting documents, proofreading, and client communication)

Maintain confidentiality of client information

Computer savvy with ability to learn new technologies quickly

Ability to communicate timely status updates to Operations and Project Management Team

Good interpersonal communication and comfort collaborating with team members

Dedication to comply with all company policies and procedures

Upbeat, enthusiastic work ethic with an interest in working within an outstanding company culture!

Preferred

Experience in copywriting, editing, publishing, proofreading, or similar capacity

Experience in corporate governance or with C-Suite Executives

Experience with completing phone & email tickets

Experience with Director & Officer Questionnaires or other high-level Corporate Governance projects

Salesforce or similar CRM tool

Project Management tools such as Monday

Microsoft Office Sophisticated Skills in Word & Excel

Adobe / iNET Comparison Sophisticated Skills

Hybrid work environment (2 days a week in office)

Benefits

401(k) program with 6% employer match

Employee Stock Purchase Program with 15% discount

Student loan repayment program up to $10k

Company paid life and disability plans

Generous paid time off

Comprehensive medical, dental and vision coverage

Health spending account with employer contribution

Paid flex days to support mental wellbeing

Gym membership discounts

Hybrid home/office schedule (for most positions)

Paid parental leave

Fertility benefits

Paid bereavement leave

Company gift matching program

Employee resource groups

Paid volunteer days

Education Assistance Program

Robust job skills training

Professional development opportunities

Company

Nasdaq

Glassdoor

4.1

Nasdaq is a global provider of trading, clearing, exchange technology, listing, information, and public company services.

Founded in 1971

New York, New York, USA

1,001-5,000 employees

https://www.nasdaq.com

H1B Sponsorship

Nasdaq has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (2)

2022 (16)

2021 (22)

2020 (11)