Parfums Christian Dior · 4 hours ago

Client Service Representative - Saks Boca Raton

USA

Full-time

Remote

Mid Level

3+ years exp

Maximize your interview chances

ApparelBeauty

Insider Connection @Parfums Christian Dior

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Ensure that each customer receives outstanding service by providing a friendly and welcoming environment, which includes greeting and acknowledging customers, maintaining housekeeping standards, have product knowledge and all other aspects of customer service.

Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

Use proper telephone etiquette when answering the phone, taking messages, answering customer inquiries, and when transferring calls

Assist in packing or wrapping customers’ merchandise.

In partnership with Boutique Leadership Team, handle all customer exchanges or returns

Communicate customer requests and feedback to management.

Complete all opening and closing procedures including securing all cash and receipts.

Maintain orderly appearance of register area and keep supplies stocked.

Assist in floor moves, merchandising, display maintenance, and housekeeping

Provide support when needed to the selling floor

Participate in all inventories.

Help solve problems and make informed suggestions that affect the service, and efficiency of the cash wrap area

Support in general Boutique operational tasks, including safety and security, policy and procedures.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Retail CashieringPOS System

Required

At least 3+ years of retail cashiering experience, with a luxury background preferred.

Ability to work a full-time schedule including varies hours / days including nights, weekends, and holidays as needed.

Strong interpersonal, communication, organization and follow-through skills.

Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.

Willingness to adhere to all company policies, procedures, regulations, and standards.

Availability to travel, as needed.