Digible, Inc · 10 hours ago
Client Services Manager
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Responsibilities
Manage and oversee a team of 6-8 account managers & account coordinators all focused on a large enterprise client
Hire, retain, and coach your team
Conduct employee 1&1s, team meetings, performance reviews, and annual reviews
Develop a strong relationship with enterprise client by:
Setting vision for a successful partnership, inspiring and exciting key stakeholders
Providing escalation support when needed & solving problems that arise
Sharing the Digible value story and ensuring affinity for our team and services
Work closely with director on carrying out dept vision & setting dept goals
Work closely with managers across departments to improve scale & efficiency
Qualification
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Required
4+ years of relevant experience in a customer facing role
2+ years of digital agency experience
Management experience a strong plus
Multifamily/Senior Living/Student Housing Experience a strong plus
Superb communication skills
Ability to learn quickly
Growth mindset
Values-driven personality
Benefits
4-Day Work Week (32 Hour Work Week)
Profit Sharing Bonus
We offer 3 weeks of PTO as well as Sick leave, and Bereavement
We offer 11 paid holidays
401(k) + Match
75% employer paid health benefits (Medical, Dental, and Vision)
We offer $75/ month reimbursement for Physical Wellness
We offer $75/ month reimbursement for Mental Wellness
$1000/year travel fund for employees who have been with Digible 3+ years
Dog-Friendly Office
Paid Parental Leave
Monthly Social Events
Weekly Lunches and Snacks for in-office employees
Company
Digible, Inc
Digible is a motley crew of energetic industry professionals who all share a passion for a common purpose: to transform the apartment marketing industry.