Client Services Manager @ Digible, Inc | Jobright.ai
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Digible, Inc · 10 hours ago

Client Services Manager

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Responsibilities

Manage and oversee a team of 6-8 account managers & account coordinators all focused on a large enterprise client
Hire, retain, and coach your team
Conduct employee 1&1s, team meetings, performance reviews, and annual reviews
Develop a strong relationship with enterprise client by:
Setting vision for a successful partnership, inspiring and exciting key stakeholders
Providing escalation support when needed & solving problems that arise
Sharing the Digible value story and ensuring affinity for our team and services
Work closely with director on carrying out dept vision & setting dept goals
Work closely with managers across departments to improve scale & efficiency

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client ManagementDigital MarketingProcess ImprovementAccount ManagementCustomer Facing ExperienceValues-Driven PersonalityAgency ExperienceMultifamily ExperienceSenior Living ExperienceStudent Housing Experience

Required

4+ years of relevant experience in a customer facing role
2+ years of digital agency experience
Management experience a strong plus
Multifamily/Senior Living/Student Housing Experience a strong plus
Superb communication skills
Ability to learn quickly
Growth mindset
Values-driven personality

Benefits

4-Day Work Week (32 Hour Work Week)
Profit Sharing Bonus
We offer 3 weeks of PTO as well as Sick leave, and Bereavement
We offer 11 paid holidays
401(k) + Match
75% employer paid health benefits (Medical, Dental, and Vision)
We offer $75/ month reimbursement for Physical Wellness
We offer $75/ month reimbursement for Mental Wellness
$1000/year travel fund for employees who have been with Digible 3+ years
Dog-Friendly Office
Paid Parental Leave
Monthly Social Events
Weekly Lunches and Snacks for in-office employees

Company

Digible, Inc

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Digible is a motley crew of energetic industry professionals who all share a passion for a common purpose: to transform the apartment marketing industry.

Funding

Current Stage
Growth Stage
Total Funding
$0.25M
Key Investors
Axion Multifamily Realty Advisors
2018-04-09Seed· $0.25M

Leadership Team

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Reid Wicoff
Co-Founder and CEO
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David Staley
Co-Founder & President
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Company data provided by crunchbase
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