The Daily Upside · 2 hours ago

Client Services Manager

New York, NY

Full-time

Remote

Mid Level

$60K/yr - $85K/yr

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Responsibilities

Own brand partner’s transition from pre-sale to post-sale, including by not limited to: compiling campaign assets, offering mid-campaign optimizations, and providing post-campaign wrap reporting.

Facilitate smooth creative processes, maintain campaign timelines, manage client feedback, and ensure approval prior to launch.

Manage the copywriting schedule and interface with brand partners to communicate on copy direction, strategy, and results.

Manage and optimize external and internal copywriters.

Assist with copywriting when needed to produce successful campaigns that exceed client expectations.

Update reporting and data collection for client campaigns and deliver post-campaign results and wrap reporting.

Maintain and grow relationships with new and existing client advertisers - supporting IO and other documentation logistics, including RFPs.

Establish KPIs and other benchmarks for success.

Support the partnerships team with any client related matters, including but not limited to renewal strategy based on performance and client objectives.

Stay up to date with industry trends and competition to identify new opportunities for growth.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Google Ad ManagerProject management toolsAd serving optimizationCommunication platformsCollaborative environmentsCreative mindset

Required

High attention to detail, strong writing skills, excellent time management, and multitasking abilities.

A creative and strategic mindset.

Proficiency in project management tools and communication platforms.

Candidate must have hands-on experience with Google Ad Manager (GAM), including managing the ad load process and implementing and troubleshooting ad tags.

A strong understanding of tag management and ad serving optimization is essential.

A game-for-anything attitude, a can-do mindset, and the ability to thrive in collaborative environments.