Booking with Brooke · 3 days ago

Client Services Representative

Atlanta, GA

Full-time

Remote

Entry, Mid Level

$0/yr - $65K/yr

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Hospitality

Insider Connection @Booking with Brooke

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Serve as the primary point of contact for clients, managing their travel needs and addressing any concerns or questions

Coordinate travel arrangements, including flights, accommodations, transportation, and activities

Provide detailed and accurate information about travel destinations, itineraries, and services

Handle client inquiries and issues promptly and professionally, ensuring high levels of customer satisfaction

Maintain up-to-date knowledge of travel industry trends, destinations, and regulations

Collaborate with internal teams to ensure client requests are fulfilled efficiently and accurately

Assist clients with travel documentation, including visas and passports, when necessary

Monitor client feedback and make recommendations for service improvements

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Travel booking systemsSoftware proficiencyCommunicationInterpersonalOrganizationalMultitaskingProblem-solvingAttention to detailPassion for travelExceptional client service