Harris Williams ยท 3 hours ago
Client Solution Manager II - EDI Implementations
ZZ - Remote Location
Full-time
Remote
Mid, Senior Level
$65K/yr - $142K/yr
5+ years exp
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Responsibilities
Manages all sales, service and execution support for new and ongoing complex C&IB client relationships and leads staff to achieve relevant KPI's and requirements.
Monitors and oversees all activities involved with support of sales, service and execution. Recommends improvements and connects strategy to business outcomes to drive desired client experience. Provides reports on performance to leadership.
Participates in establishing and ensuring compliance with internal policies and procedures. Manages complex client exceptions and escalations.
Manages and maintains relationships with internal/external service partners.
Manages, aligns, and oversees the development of the client solutions team which may include supervisors and individual contributors.
Qualification
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Required
Demonstrated understanding of Electronic Data Interchange (EDI)
Knowledge of eliciting, validating and client testing of EDI
Experience with EDI X12 Formatting
Understanding of different payment types
Knowledgeable of EDI Software (SupeEye, Connexions & OpenText)
Mapping experience
Understanding of how data is housed and extracted
Understanding of client testing process and end-to-end validation
Management/Leadership experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
At least 3 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
Preferred
Business Decisions
Client Counseling
Client Relationship Building
Competitive Advantages
Customer Experience (CX)
Personal Initiative
Relationship Management
Results-Oriented
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
8 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Company
Harris Williams
Harris Williams is a global investment bank specializing in M&A and private capital advisory services.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Hiter Harris
Managing Director and Co-Founder
Paul Poggi
Chief Operating Officer
Recent News
AltAssets Private Equity News | Connecting LPs and GPs worldwide
2024-01-10
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