Affinitiv · 4 hours ago
Client Success Consultant
United States
Full-time
Remote
Entry Level
2+ years exp
Maximize your interview chancesSoftware Development
Hiring Manager
Stacy Waltemyer
Insider Connection @Affinitiv
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Develop a solid base knowledge of all Affinitiv products and solutions managed by the Client Success Team
Establish strong lines of communication with Client Success Team to ensure client needs and requirements are met
Collaborate with internal departments to fulfill contracts and resolve issues as they pertain to the products and solutions you support
Perform with consistency, efficiency and a sense of urgency
Escalate problems and issues as necessary through the proper channels
Understand your impact on the success of the client relationship and consistently exceed client expectations
Act as a team player and support others toward the success of the team
Engage team members with professionalism and respect
Qualification
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Required
Bachelor’s Degree or equivalent industry experience in marketing
2+ years of customer experience
Attention to detail and error free proofreading skills
Proficient at using Microsoft Office Word and Excel
Ability to deliver high quality results in a deadline driven environment
Troubleshooting skills
Strong organizational, time management and process management skills
Data entry with accuracy and speed
Professional communication over the phone and in person
Strong interpersonal soft skills (setting/managing expectations, conflict resolution, etc.)
Collaborative in nature and ability to consult cross-functionally with other departments
Preferred
HTML knowledge
Benefits
Medical
Dental
Vision
401K
Generous PTO
Company
Affinitiv
Affinitiv is the only industry partner that offers OEMs and dealerships the ability to achieve better results through the unique combination of our end-to-end, integrated platform, proprietary data analytics, and full range of marketing agency services.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Adam Meier
Chief Executive Officer & President
Mike Trevino
President and Chief Technology Officer
Company data provided by crunchbase
