INDI Staffing Services ยท 5 hours ago
Client Success Director (IT Services) - Remote
San Francisco Bay Area
Full-time
Remote
Director/Executive
8+ years exp
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Hiring Manager
Margareth Martins de Almeida
Insider Connection @INDI Staffing Services
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Responsibilities
Serve as the primary point of contact for select clients, crafting end-to-end relationship symphonies that resonate with client needs and orchestrate timely, meaningful feedback to the account team.
Participate in high-stakes account planning discussions, aligning goals and strategies to ensure project delivery hits all the right notes.
Embark on client site missions to unearth new opportunities and nurture business growth through strategic farming initiatives.
Implement cutting-edge improvement practices and risk mitigation strategies, fine-tuning client satisfaction and project outcomes to perfection.
Qualification
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Required
8+ years of sales/commercial experience
At least 3 years of expertise working with US-based clients in the IT/nearshoring industry
Highly energetic persona with the social skills to build and maintain trust-based relationships
Based in the cultural hubs of NYC or the San Francisco Bay Area
Ability to make on-site appearances at client offices as needed
Native/bilingual English level, capable of communicating complex ideas with clarity and charisma
Benefits
Flexibility: Choose where and how you work for enhanced creativity and innovation.
Tailored Compensation: Personalize your earnings to suit your financial goals.
Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.
Autonomous Workflow: Take control of your schedule to achieve work-life balance.
Well-being: Enjoy generous leave policies for rest and rejuvenation.
Diversity & Inclusion: Thrive in a diverse and inclusive environment.
Collaboration: Engage with industry leaders for collective growth.
Development: Access mentorship and growth opportunities for continuous advancement.
Company
INDI Staffing Services
At INDI, we believe that people and businesses should have the best opportunities to thrive, no matter where they are from.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
