Addition Wealth · 13 hours ago

Client Success Manager

Los Angeles, CA

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Onboarding and Account Management / Customer Success: Managing key customer relationships, you’ll be the key point of contact for many of our employer partners and users.

Customer Support: You’ll lead our customer support function. This means you’ll be at the heart of it all - hearing valuable feedback from customers and end users

Build operational tests and processes for the first time. We are still early - this means you will be iterating on existing processes and building new ones

Qualification

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Client Relationship ManagementCustomer SupportOperational Processes