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Company

Original Job Post

Uber · 2 days ago

Client Success Specialist

Seattle, WA

Full-time

Onsite

Entry Level

$31.98/hr - $33.78/hr

1+ years exp

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LogisticsMobile Apps

H1B Sponsorship

Actively Hiring

Insider Connection @Uber

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Lead a book of business of SMB restaurant partners on the Uber Eats platform

Proactively identify key risks within your book of business, and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance delivery

Find opportunities to cross-sell related products by working cross-functionally to expand your accounts

Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Maintain communication channels with merchants via email, phone, and face-to-face meetings

Champion restaurant partner feedback to help drive insights

Act as an ambassador of Uber Eats' mission, brand, and product

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesOperationsAccount ManagementProcess creationScaling experienceSalesforce proficiencyGoogle sheets proficiencyExcel proficiencyData segmentationActionable results generationKPI drivingGoogle Suite proficiencyCritical thinkingProblem solvingWork ethicAttention to detailCommunicationValue proposition framingQuestioning skillsCommitment gainingWillingness to engageAnalytical skills

Required

1 year of experience in sales, operations, account management, or similar functions

Preferred

Strong critical thinking ability

Experience creating processes and solving problems in scale

Outstanding work ethic and attention to detail

Excellent communication

Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients

Willingness to roll up your sleeves, and get in the weeds with our highest value partners

Proficiency in Salesforce and Google Sheets/Excel

Analytical skills - ability to segment large data sets and turn them into actionable results to drive KPI through Excel/Google Suite and Salesforce (Nice to Have)

Company

Uber

Glassdoor

3.9

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

Founded in 2009

San Francisco, California, USA

10,001+ employees

http://www.uber.com

H1B Sponsorship

Uber has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (472)

2022 (914)

2021 (830)

2020 (579)