Experian · 4 hours ago

Client Support Analyst

USA

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Support our growing mid-market client base

Provide service to our growing client base with an emphasis on one-touch service

Assist to identify process improvements and work with product, management, and the team to implement changes

Track client deliverables from tax forms to system changes

Represent EES Tax Withholding as an expert on our service

Interpret data and present professional content to clients and internal stakeholders

Manage multiple tasks, prioritize them and focus on finding solutions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client technical supportHuman capital management systemsSalesforceSmartsheetsAgile methodologyTax related product knowledgeProcess improvement