91 applicants

Company

Oak Street Health · 2 days ago

Clinical Call Center Triage Nurse

United States

Full-time

Remote

Mid Level

$30/hr - $35/hr

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Responsibilities

Determine what kind of care and services the patient needs, direct them to the correct specialist, clinic, hospital, or other acute care setting, while providing clinical input up to the level of the role's competency.

Be on call with a licensed provider at all times, should consult that provider for input, and refer the patient to that provider in real time whenever appropriate

Offer patient education when appropriate

Coordinate care with other providers, specialists, testing facilities, agencies

Population health approach, in coordination with the Care Team

Participate in phone triage and outreach

Participate in Oak Street Health promotional activities

Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Registered Nurse licensePatient educationPhone triageCare coordinationBilingual SpanishPopulation healthDocumentation skills

Required

Active, non-probationary compact state Registered Nurse license required

Ability to become licensed in all states Oak Street practices in

Excellent skills and care in giving advice, ensuring that they respond with the appropriate standard of care for a specific case and a warm, friendly approach

Ability to accurately and succinctly document advice given and the patient's response

Genuine passion for primary care

Intrinsically motivated

Embrace teamwork and the opportunity to collaborate with colleagues

Want to be a part of an innovative model focused on empirically-guided population health

US work authorization

Someone who embodies being 'Oaky'

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results