Clarkson Law Firm · 3 hours ago

Clio Project Manager

Malibu, CA

Full-time

Remote

Entry, Mid Level

$83K/yr - $89K/yr

2+ years exp

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Law Practice

Hiring Manager

Elizabeth W

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Responsibilities

Manage Clio onboarding for all new hires, consistent usage across the firm, training, etc.

Implement timekeeping and billing protocols, performing regular audits for accuracy

Create and implement firm-wide protocols for utilizing Clio’s task management, client intake, calendaring, invoicing, reporting, matter stages, and other case management tools.

Provide ongoing Clio training & support, addressing inquiries, troubleshooting, and escalating issues to Clio support as needed.

Create a timeline and plan for firm-wide adoption of different Clio features and products, including eventually adopting Clio Grow, Clio Draft, and/or Clio Duo

Monitor compliance with timekeeping standards, addressing discrepancies and enforcing accuracy.

Prepare usage reports and performance metrics for management review.

Collaborate with the HR department to streamline hiring, onboarding, and employee support processes.

Assist IT with on-site software support, acting as a liaison for troubleshooting with tech-related queries.

Ensure office policies and procedures are up-to-date and effectively communicated across the team.

Other duties as assigned.

Qualification

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Clio ManageProject ManagementPMP CertificationData AccuracyTimekeeping ProtocolsHR SupportIT SupportTechnologically AdeptClient Service CommitmentPersonal Interaction SkillsEffective Time Management