eJAmerica ยท 3 hours ago
Cloud Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
12+ years exp
Maximize your interview chancesConsultingInformation Technology
Hiring Manager
Aditi Narayan
Insider Connection @eJAmerica
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Responsibilities
Minimum 12+ years of experience with contact center domain technologies and products
Minimum 5+ years of hands-on experience with AWS Connect, Lex, Lambda, Dynamo, S3, CloudWatch
Shall have hands-on knowledge including solution design and architecture for larger scale contact centers, in building complex contact flows that require in-depth and granular knowledge with Lambda and Lex
Minimum 5+ years of experience with Lex dealing with various kinds of Bot implementation and build work
Shall have design knowledge of deployment pipeline
Shall have strong expertise with AWS infra and overall what services are best to leverage, knows how to derive cost
Well-versed with full stack development - node.js, python, javascript Java Springboot, Deployment pipeline, Terraform.
Should have migration knowledge to deploy applications/infra from on-prem to AWS Connect
Added advantage to have Genesys Engage Composer knowledge
Shall know how to demonstrate deployment architecture, and solution design for middleware systems and be able to review with architecture and security boards
Knowledge of Optimizing API performance, data masking, and data streaming into Splunk
Should know with deployment pipeline and Terraform
Able to demonstrate integration architect with different platforms and best practices
Qualification
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Required
Minimum 12+ years of experience with contact center domain technologies and products
Minimum 5+ years of hands-on experience with AWS Connect, Lex, Lambda, Dynamo, S3, CloudWatch
Shall have hands-on knowledge including solution design and architecture for larger scale contact centers, in building complex contact flows that require in-depth and granular knowledge with Lambda and Lex
Minimum 5+ years of experience with Lex dealing with various kinds of Bot implementation and build work
Shall have design knowledge of deployment pipeline
Shall have strong expertise with AWS infra and overall what services are best to leverage, knows how to derive cost
Well-versed with full stack development - node.js, python, javascript Java Springboot, Deployment pipeline, Terraform
Should have migration knowledge to deploy applications/infra from on-prem to AWS Connect
Shall know how to demonstrate deployment architecture, and solution design for middleware systems and be able to review with architecture and security boards
Knowledge of Optimizing API performance, data masking, and data streaming into Splunk
Should know with deployment pipeline and Terraform
Able to demonstrate integration architect with different platforms and best practices
Preferred
Added advantage to have Genesys Engage Composer knowledge
Company
eJAmerica
eJAmerica provides management consulting, information technology consulting and sourcing advisory services.
501-1,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
