Raas Infotek ยท 10 hours ago
Cloud Architect
United States
Contract
Remote
Senior Level, Lead/Staff
12+ years exp
Maximize your interview chancesInformation Technology
Hiring Manager
Ritesh Rawat
Insider Connection @Raas Infotek
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Responsibilities
To adhere to quality standards, regulatory requirements and company policies
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
To provide support for on call escalations /L3 level support and doing incident & problem management
Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Redhat Openstack Administrator (mandatory)
Redhat Ceph Administrator (mandatory)
Redhat Openshift or Kubernetes (mandatory)
Ansible (mandatory)
12-15 years of Linux/Unix experience in a Technical Services delivery role
At least 3+ years in the Telco domain with Red Hat OpenStack Platform operation & deployment experience, including Ceph storage
Experience in Solution Designing and deployment of Network Function Virtualisation (NFV), SDN based networks, Cloud virtualization technologies, framework for large telecom operators
Good knowledge in SDN/NFV MANO Architecture, interworking's such as Fast path using DPDK/SRiOV, huge pages CPU pinning
Experience on RedHat OpenStack Platform 10,13,16 & 17
Open Stack Networking (Neutron) plug-in, OVS, OVN, Cisco ACI, cisco NSO, OPNFV etc
Good knowledge virtual networking and storage configuration
Scripting knowledge on python and deployment experience with Ansible automation
Knowledge with Hypervisors, Kubernetes, OpenShift & docker
Good hands-on experience on Redhat Ceph storage
Hands on experience on Redhat Ceph deployment best practices and its integration with RHOSP
Hands on experience on Red Hat OpenStack day to day operations tasks and troubleshooting issues
Hands on experience on RHOSP upgrade, scaling the OpenStack compute nodes and storage nodes
Good hands-on experience on patching Redhat operating systems using Redhat Satellite Server
Good knowledge on performing hardware maintenance and identifying the hardware issues
Working knowledge on backing up the Overcloud and Undercloud
Good communication skill
Good presentation skill
To adhere to quality standards, regulatory requirements and company policies
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
To participate or contribute on EN business in creation of proposals to drive Service improvement plans
To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team
To provide support for on call escalations /L3 level support and doing incident & problem management
Work on value adding activities such as Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives
Preferred
Python (optional but advantage)
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
201-500 employees
H1B Sponsorship
Raas Infotek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (50)
2022 (47)
2021 (65)
2020 (44)
Funding
Current Stage
Growth StageCompany data provided by crunchbase
