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Vine Technology Solutions ยท 2 days ago
Cloud Architect
Fort George G. Meade, MD
Full-time
Onsite
Mid Level
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Hiring Manager
Taliyah Riddick-Waters, MHRD
Insider Connection @Vine Technology Solutions
Responsibilities
Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments.
Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests.
Provides support for the escalation and communication of status to management and internal customers.
Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers.
Provide customer support through chat, email and capacity request ticketing.
Qualification
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Required
TS/SCI w/ a Full-Scope Polygraph clearance
Support for implementation, troubleshooting, and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments
Tier I/II and Tier 3 resolution of customer capacity requests
Escalation to Architecture Team
Support for escalation and communication of status to management and internal customers
Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers
Provide customer support through chat, email, and capacity request ticketing
Company
Vine Technology Solutions
We are a mission-centric technology company specializing in transformative technology solutions for the federal government, non-profits, and commercial SMBs.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Donte Lewis
Founder and Principal
Company data provided by crunchbase
