DataBank · 3 hours ago

Cloud Engineer (Remote)

Dallas, TX

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Research and development of new processes, procedures, and technologies that impact DataBank business operations and efficiencies

Assist with the deployment, implementation, and maintenance of diverse client systems including Windows, Linux, and VMware

Assist with the deployment, implementation, and maintenance of core infrastructure and services that continue to grow under DataBank’s management

Maintain Infrastructure components from critical vendors including Cisco, Dell, HPE, NetApp, Broadcom, Veeam, and Infinidat

Support a wide spectrum of technologies that includes but is not limited to Enterprise Storage and Backup Platforms, Windows and Linux servers, and VMware virtualization technologies

Meet project deadlines and manage and prioritize multiple simultaneous projects while adhering to a time allocation model

Assess the scope and impact of incidents and respond with a sense of urgency that matches the incident, following appropriate policies and procedures

Effectively communicate at all levels of the organization

Manage conflict and challenging situations with positive outcomes for the clients and company

Make decisions and judgments based on standard procedures

Ability to multi-task, prioritize, manage workload, and adapt to changing business conditions

Proactive, upbeat, and collaborative communication style, with the ability to be direct, tactful, and transparent

Demonstrate critical thinking and problem-solving skills

Assist clients with troubleshooting technical issues

Respond or be available immediately to any system failures, 24x7, after-hours, or otherwise

Provide exceptional customer service via telephone and e-mail

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud architectureVMwareCloud security conceptsTCP/IPDNSSSLVEEAMDell IDPACommvaultCisco UCSBash scriptingPowerShell scriptingPython scriptingNetAppHPE 3PARHPE NimbleInfinidatZertoDisaster Recovery SolutionsMulti-tenant Bare Metal Solution

Required

Two (2) plus years of experience supporting and resolving complex issues in an enterprise-class cloud architecture in a mission-critical environment

A minimum of two (2) years in an enterprise-class VMware environment, preferably with NSX experience

Understanding of cloud security concepts including Firewall, VPC’s, Encryption, Authentication, and Authorization (SSO, Active Directory/LDAP, etc.) strategies

Enterprise productization processes, including asset management, data protection, capacity management, performance management, and lifecycle management

Strong working knowledge of TCP/IP, DNS, and SSL

Experience supporting an environment with multiple dependencies

One (1) year successfully working remotely