138 applicants

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Company

Astyra Corporation · 3 hours ago

Cloud Operations Engineer (BHJOB1435_33484)

United States

Full-time

Remote

Mid Level

$62/hr - $64/hr

3+ years exp

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Responsibilities

Serves as the primary contact for all agency cloud operations-related queries and issues.

Provides after-hours support to ensure the seamless operation of agency cloud services.

Creates modifies and deletes cloud alerts to monitor system performance.

Monitors application workloads to ensure optimal performance.

Proactively detects problems manages events and handles notifications and escalations.

Manages Major Incident Management MIM for agency priority 1 incidents including coordination documentation root cause analysis RCA and notifications.

Implements automated remediation for recurring incidents.

Updates agency’s hosting and design documents as needed.

Manage activity documentation and approval chains for both agency-specific and enterprise activities.

Resolves agency cloud security alerts ensures compliance with security requirements and monitors certificate expiration and renewals.

Implements agency security controls according to organizational standards.

Performs agency patch management on cluster environments including Azure Kubernetes Service clusters AKS and Kubernetes versions.

Develops and monitors automated advanced sequences.

Conducts file-level restorations as needed.

Identifies cost-saving opportunities monitors remediates excessive resource expenditures and escalates cost-related issues.

Implements billing and cost management tags for better resource allocation.

Maintains IT Service Management Knowledge Base portal for reporting and investigation.

Develops detailed management procedural manuals for each agency.

Qualification

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Cloud OperationsAzureAWSCloud SecurityCloud TechnologiesIncident ManagementCost ManagementChange ManagementAdministrator Certification in AzureAdministrator Certification in AWSOperational Experience

Required

3-5 years of experience as a System Engineer and/or Cloud Engineer with hands on experience dealing with implementation security and standards/best practices in a cloud environment including Azure and AWS.

In depth knowledge of networking as well as the connectivity to AWS and/or Azure via Direct Connect and/or ExpressRoute

Hands on experience with Microsoft Azure and Amazon Web Services AWS cloud services.

Ability to work closely with multiple diverse delivery center and its agencies while anticipating their needs and exceeding their expectations.

Strong knowledge of all cloud technologies and the ability to keep abreast and deep technical understanding of current and emerging technologies.

Proven operational experience with large Enterprise environments.

Excellent communication skills both oral and written to clearly communicate with clients.