128 applicants

Company

Gryphon.ai · 1 day ago

Cloud Operations Engineer

USA

Full-time

Remote

Mid Level

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Enterprise SoftwareSaaS

H1B Sponsor Likely

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Responsibilities

Provide subject matter expertise to the organization for the design, deployment, and maintenance of cloud-based platforms.

Collaborate with engineering in the product development lifecycle to promote and maintain operational standards across the Gryphon technology stack.

Scale systems sustainably through automation; evolve systems by continuously improving reliability and reducing manual interventions.

Maintain services once they are live by measuring and monitoring availability, performance, and overall system health.

Support sustainable compliance activities via security-by-design throughout the development and operational lifecycle.

Take a hands-on approach to building and maintaining SaaS platforms.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS product developmentLinux systems administrationCloud infrastructure designTerraformAnsibleMonitoring softwareGitHubDockerKubernetesCI/CD toolsSecurity compliance standardsHands-on software engineeringCustomer service commitmentExceptional work ethic

Required

Experience working directly with software engineers to build commercial SaaS products through the development lifecycle and into production.

Experience with Linux systems administration and scripting languages like JavaScript, Python, Bash, etc.

Experience designing and maintaining highly available, secure cloud infrastructure, including application/web firewalls, routing, VPCs, load balancers, auto scaling, IDS, etc.

Experience with IaC & configuration management tools like Terraform and Ansible.

Experience with monitoring software such as Datadog, Elastic Stack, New Relic; including implementation of observability, monitoring and reporting solutions.

Experience with source code management and CI/CD tools like GitHub, Bitbucket, Jenkins, Circle CI, TeamCity, etc.

Experience maintaining cloud platforms that comply with industry standards and best practices for security and privacy (e.g., SOC2, PCI-DSS, HIPAA, GDPR).

Availability for occasional off-hour work related to 24x7 availability and quality of production services.

Preferred

Experience with containers and orchestration via Docker and Kubernetes in a public cloud environment.

Experience as a hands-on software engineer.

Company

Gryphon.ai

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams.

Founded in 1995

Boston, Massachusetts, USA

51-200 employees

https://gryphon.ai

H1B Sponsorship

Gryphon.ai has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (1)

2020 (1)