77 applicants

Company

Microsoft · 2 days ago

Cloud Solution Architect (TEAMS SME/Teams App Mangement)

United States

Contract

Remote

Mid, Senior Level

3+ years exp

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Data ManagementDeveloper Tools

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Haley Sanderson

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Responsibilities

Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance

Join a highly motivated team of leading industry experts

Preview new technology before others in the industry and learn how to make the best from it

Visit customers to train them and share industry and development expertise

Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.

Build strong customer relationships and ensure deliveries align with customer projects and milestones.

Gain access to expertise and support from Microsoft’s consulting practice and product groups

Continually learn and grow professionally

Analyze problems

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Teams App ManagementUnified CommunicationsMicrosoft TeamsVoice OptimizationCloud Solution ArchitecturePowerShellTelephonyLAN/WAN/IP TechnologySecurity in Communication SolutionsITIL/Service ManagementChange ManagementTechnical Communication

Required

3-5 years’ experience of supporting UC communication solutions such as Skype for Business/Teams

3-5 years’ experience of Voice, video, meeting solution, and supporting infrastructure

3-5 years’ experience supporting UC/AV hardware/Microsoft Teams Room

General understanding on telephony and IP Voice communication

Understanding on LAN/WAN/IP technology

Understanding and application of security aspects of network and communication solutions

5+ years’ experience in architecture designs, deployment, troubleshooting, technology management

Self-reliant and strong team player, working in a fast-paced environment where technology and customers' requirements can change regularly

Understanding of Microsoft’s Modern IT Architecture and Strategy

PowerShell/Scripting experience

Deep understanding in Teams architecture

Deep troubleshooting skills with Teams

Designing & implementing services of Teams

Teams deployment

Experience in assessing Microsoft Teams health checks of existing solutions, provide best practice recommendations, guidance on clients, supporting customers on their operations in Teams environments which includes change, release, performance, and availability management

Experience in the enterprise customer arena

Passion for new innovative technology and drive customer transformation

Ability to communicate with a variety of different audiences and strong presentation skills

Ability to effectively recognize and adapt to change and in constant learning mode

Ability to explain complex topics in ways that can be understood by technical and business decision makers

Face-to-face customer engagement skills

Excellent written, oral and presentation skills

Troubleshooting knowledge & skills

Degree qualification or equivalent experience

Good understanding of ITIL/Service Management

Demonstrate effective balance between business and technical acumen

Ability to effectively recognize and adapt to change

Ability to deliver presentations and discuss complimentary products at a solutions level

Ability to handle customer critical issues and work in difficult situations

Preferred

Prefer five or more project experiences

Company

Microsoft

Glassdoor

4.3

Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.

Founded in 1975

Redmond, Washington, USA

10,001+ employees

https://www.microsoft.com

H1B Sponsorship

Microsoft has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (5862)

2022 (11005)

2021 (8174)

2020 (6856)