Lumen Solutions Group Inc. ยท 3 hours ago
CMDB Consultant
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Responsibilities
Must have hands-on experience working with CMDB (Configuration Management Database) and managing the configuration items (CIs).
Experience with ServiceNow platform for CMDB management.
Expertise with the CSDM framework as it pertains to CMDB.
Operational experience in applying and managing the CSDM.
Experience with Discovery tools (likely within ServiceNow) to automatically populate the CMDB with accurate data.
ITIL (Information Technology Infrastructure Library) experience is a must-have.
Familiarity with ITIL processes and how they relate to CMDB management.
Recent experience in operational management of CMDB, with a focus on Compliance, Correctness, and Completeness (3 Cs).
Should have practical knowledge in ensuring that the CMDB is up-to-date, accurate, and compliant with industry standards and internal processes.
Looking for a candidate with leadership experience in driving and improving processes related to CMDB management and service management operations.
Qualification
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Required
Recent operational experience in configuration management, particularly related to CMDB and ServiceNow.
Must have hands-on experience working with CMDB (Configuration Management Database) and managing the configuration items (CIs).
Experience with ServiceNow platform for CMDB management.
Expertise with the CSDM framework as it pertains to CMDB.
Operational experience in applying and managing the CSDM.
Experience with Discovery tools (likely within ServiceNow) to automatically populate the CMDB with accurate data.
ITIL (Information Technology Infrastructure Library) experience is a must-have.
Familiarity with ITIL processes and how they relate to CMDB management.
Recent experience in operational management of CMDB, with a focus on Compliance, Correctness, and Completeness (3 Cs).
Should have practical knowledge in ensuring that the CMDB is up-to-date, accurate, and compliant with industry standards and internal processes.
Looking for a candidate with leadership experience in driving and improving processes related to CMDB management and service management operations.