Labcorp · 10 hours ago

Collection Specialist- Remote

Burlington, NC

Full-time

Remote

Entry Level

$15.25/hr - $21/hr

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Responsibilities

Follow SOP’s reducing aging AR >60day balances.

Outreach to customers by phone, emails and/or letters.

Handle sensitive information in a confidential manner

Preparation for updates on resolution to various levels of leadership

Document all activities/attempts to reduce balances.

Preparation of placement packages for outside attorneys for possible litigation.

Communicate via telephone with a operations management, physicians, attorneys and internal customers.

Utilize tools to obtain better billing information

Performs research and evaluation of complex projects and assignments requiring advanced knowledge and experience to identify and measure process financial implications.

Analyzes and determines areas for improvement and education.

Qualification

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Microsoft OfficeExcelMedical knowledgeCall center experienceData organizationInternet connectivity

Required

High School Diploma or equivalent

Dedicated work from home space in a quiet non distracting environment.

Ability to manage time and tasks independently while maintaining productivity.

Applicant must have critical thinking skills and a basic understanding of medical and computer skills.

Ability to compile and organize data.

Internet download speed of at least 50 megabytes per second

No satellite internet

Ability to connect equipment to router/modem with Ethernet cord. Equipment cannot be connected through Wi-Fi, mobile routers or mobile hotspot with ethernet port.