Corps Team · 23 hours ago
Collections Analyst
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Responsibilities
Drive proactive improvements to Collections effectiveness
Provide impactful proactive action plans via frequent monitoring of past due percentages
Create and execute strategic actions plans to enhance cash flow timeliness
Ensures SLA’s are met and partners with extended Shared services team to improve performance
Challenges Status Quo and actively participates in continuous process improvement projects and Kaizen events
Performing root cause analysis, drives process improvement to ensure further process efficiencies
Drive process and ensure goals are met, by participating and leading governance calls
Timely collections and resolution of past due accounts receivable for assigned key customer accounts
Develop and maintain positive and effective relationships with external Key Account’s and internal stake holders
Work closely with Customers and Cash Applications Department to resolve open credits & refunds
Lead initiatives to improve DSO, involving various internal stake holder groups
Champion SAP improvement projects
Dispute management
Qualification
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Required
University (Bachelor’s) degree -- in Accounting/Finance preferred
5+ years of B2B Collections work experience & sound knowledge of order-to-cash process
Excellent written and verbal communication skills
Must be proficient in Microsoft Excel, Word, and Outlook
SAP and Get Paid experience
Preferred
Specialized skill training/certification a plus
Portal uploading (preference for Government portals - IPP, WAWF preferred)