Motus ยท 16 hours ago
Collections Analyst
United States
Full-time
Remote
Entry, Mid Level
$24.50/hr - $27/hr
2+ years exp
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Responsibilities
Monitor and review A/R aging report
Effectively and timely communicate to past due customers and ensure collection in a timely manner
Effectively address customer questions/issues related to billing
Collaborate with internal terms to address and resolve customer concerns
Resolve customer discrepancies and short payments
Responsible for monitoring and managing accounts
Answer inbound calls and emails and make outbound calls as appropriate
Navigate and manage customer portals for invoicing and payment updates
Provide weekly reports and updates on collection activities to management
Identify and escalate high-risk accounts to management
Research internal and external customer inquiries and provide problem resolution using the most up-to-date information, technology, and resources
Prepare account statements for customers
Resolve open credits
Provide feedback and suggestions for process improvements
Assist with invoicing needs and ad hoc requests as needed
Qualification
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Required
2-4 years accounting experience specializing in billing and collections
Attention to detail and deadline oriented
Experience with PC and Microsoft Office applications
Excellent written and verbal communication skills
Ability to multi-task, work under pressure and meet deadlines required
Ability to work effectively in a fast-paced and results driven environment
Preferred
Associates Degree in Accounting preferred
Knowledge of Salesforce and NetSuite
Knowledge and understanding of SaaS business model
Intermediate knowledge in Excel (Familiarity with Vlookups and pivot tables a plus)
Capable of adapting to changing environment (i.e., organization, technological, etc.)
Benefits
Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
Open Paid Time Off
Flexible Spending Accounts & Health Savings Accounts
Motus-Fidelity 401K Plan
Company-paid Short/Long-term Disability & Basic Life Insurance Plans
Family Planning and Parenting Support Benefits through Maven
Support your mental, physical, professional and financial well-being through coaching and clinical therapy with Modern Health
$1000 Home Office Reimbursement Program
$2000 Internal Referral Program
WorkAnywhere Reimbursement of Internet and Cellular Costs
16 weeks maternity and adoption leave
8 weeks paternity leave
Company
Motus
Motus is the most accurate vehicle management and reimbursement platform available.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Permira
2021-10-07Private Equity
2018-01-17Acquired
Leadership Team
Karen O'Byrne
Chief Financial Officer
G
Gregg Darish
Founder
Recent News
Globe Newswire
2024-02-25
2023-12-15
Company data provided by crunchbase
