PharMerica · 1 day ago

COLLECTIONS ANALYST I

Longmont, CO

Full-time

Remote

Entry Level

$18/hr - $18.50/hr

1+ years exp

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Responsibilities

Responsible for collection efforts of facility level accounts for services rendered by PharMerica and the reconciliation of any balance variances which may include partial payments, double payments and/or credits.

Works with facilities, receiving in/out bound telephone calls and/or emails, providing customer service through explaining their bill and following-up on past due accounts using approved collection techniques

Identifies at-risk accounts and brings them to the attention of the management team and account managers

Document collection efforts with clear and concise notes

Works with internal and external customers, including facility owners, CEOs, to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account balances and relieve AR in a timely manner

Productivity records will also be maintained

Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication

Works with Facility Collection Director/Manager/Supervisor and other members of the management team in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money

Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence

Works with Facility Collections Manager/Supervisor and other members of the management team on special projects as needed

Performs other tasks as assigned

Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Qualification

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Billing experienceCollections experienceThird Party BillingData entryMS ExcelMedical billingCodingAS400 experienceMS WordWebexMS Teams