PharMerica · 20 hours ago
COLLECTIONS ANALYST II
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Responsibilities
Responsible for collection efforts of facility level accounts for services rendered by PharMerica and the reconciliation of any balance variances which may include partial payments, double payments and/or credits.
Works with facilities, receiving in/out bound telephone calls and/or emails, providing customer service through explaining their bill and following-up on past due accounts using approved collection techniques
Identifies at-risk accounts and brings them to the attention of the management team and account managers
Document collection efforts with clear and concise notes
Works with internal and external customers, including facility owners, CEOs, to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account balances and relieve AR in a timely manner
Productivity records will also be maintained
Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication
Works with Facility Collection Director/Manager/Supervisor and other members of the management team in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money
Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence
Works with Facility Collections Manager/Supervisor and other members of the management team on special projects as needed
Performs other tasks as assigned
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Qualification
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Required
High School graduate, GED or equivalent experience
One year billing and/or collections experience
Data entry, Strong proficiency with MS Excel, Word, Webex, MS Teams, and basic computer knowledge
Strong written and verbal Communication, Problem Solving, Analytical Skills, Detail Orientation, can work individually and within a Team
Preferred
Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience preferred
Medical billing and coding experience desired
Benefits
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Company
PharMerica
Headquartered in Louisville, Kentucky, PharMerica is one of the largest and fastest-growing institutional pharmacy companies in the U.S.
Funding
Current Stage
Late StageTotal Funding
$61.57MKey Investors
Essex Woodlands Healthcare PartnersCHL Medical Partners
2014-09-26Acquired
2011-03-24Series Unknown· $7.07M
2007-06-12Series Unknown· $40M
Leadership Team
Recent News
2023-11-02
Millennium Pharmacy Systems
2023-09-29
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