Sun East Federal Credit Union ยท 5 hours ago
Collections Representative
United States
Full-time
Remote
Entry, Mid Level
1+ years exp
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Responsibilities
Perform collection of assigned delinquent accounts by telephone, correspondence and email.
Determine an appropriate plan of action for each delinquent account, i.e., letter and telephone.
Contact members regarding delinquent accounts, including MasterCard and negative balances, and handle all follow-up work related to the member contact.
Complete follow-up work for members who have not continued repayment schedule as agreed upon.
Complete follow-up work of appropriate reports.
Process deferments on qualifying loan products in a timely manner.
Conduct all member contact in compliance with the Fair Debt Collection Practice Act and accomplish the job of collecting in a dignified manner.
Perform other related duties as assigned.
Qualification
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Required
High School Diploma or equivalent
1 to 2 years of previous collections experience
Familiarity with collection laws
Good computer skills
Excellent communication skills
Benefits
Medical
Dental
Vision
Flexible spending account (FSA)
401(k) plan with company match
Life insurance
Interest rate reduction on loans
Employee discounts on things such as movie tickets, theme parks and local events
Company
Sun East Federal Credit Union
Sun East Federal Credit Union is a Federal Credit Union offering Online banking, loans, checking and savings accounts.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Zack Stecher
SVP, Chief Financial Officer
Florence David
SVP, Chief Operating Officer
Company data provided by crunchbase
