Contemporary Staffing Solutions · 14 hours ago
Collections Specialist
Philadelphia, PA
Full-time
Remote
Entry, Mid Level
$17/hr - $17.50/hr
2+ years exp
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Responsibilities
Proactively contact clients via phone, email, or mail to discuss overdue balances and request payment.
Identify reasons for non-payment and work with customers to create payment solutions.
Provide clear explanations of account terms and payment structures.
Update and maintain accurate records of interactions, payment statuses, and efforts within the company’s collection system.
Send formal correspondence, such as reminder letters or payment confirmations, to clients as necessary.
Notify co-signers of their financial obligations when applicable.
Adhere to all regulatory requirements and follow internal processes for handling collections.
Qualification
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Required
Minimum of 2-3 years of experience in collections, accounts receivable, or a related field.
Strong verbal and written communication skills, with an ability to clearly explain financial information.
Proficient in Microsoft Office (Word, Excel) and collection management software.
Excellent customer service skills with the ability to handle difficult conversations tactfully.
Strong problem-solving abilities, capable of working through unique financial situations.
Ability to multitask and manage time effectively in a fast-paced environment.
Company
Contemporary Staffing Solutions
Contemporary Staffing Solutions is a staffing and recruiting company providing workforce management and staffing services.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Pearson
Co-CEO and Owner
Tom Verratti
President & CFO
Company data provided by crunchbase
