Ramp · 1 day ago
Commercial Account Manager
United States
Full-time
Remote
Mid Level
$140K/yr - $160K/yr
3+ years exp
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Responsibilities
Drive revenue for Ramp by owning onboarding & implementation, expansion, renewals, retention, and overall growth across a book of ~150-200 SMB customers. You will directly own a revenue target for your book of business
Partner with the Account Executive team to deeply understand new customers’ current workflows and processes, pain points, priorities, and obstacles to achieve a full rollout
Ensure fast, thorough, and complete product onboarding and spend migration of new Ramp customers within 60 days by educating on Ramp’s best practices
Once implementation is complete, lead Quarterly Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients to maximize ROI
Build and nurture strong relationships with C-suite executives and finance/accounting professionals to understand their pain points and priorities to deepen the usage of Ramp
Work cross-functionally with internal teams to ensure customer feedback is reviewed and prioritized to enhance the customer experience
Qualification
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Required
Minimum 3 years of experience in sales, customer success, or account management experience in a B2B organization
Proven track record of exceeding quota and/or outperforming key target metrics
Exceptional project management and time management skills
Excellent verbal and written communication skills, as well as interpersonal skills
Desire to learn the product inside out and become an expert in Ramp’s full range of product, integration, and configuration options
Ability to anticipate customers’ needs and position product solutions accordingly
Intellectual curiosity to support customers across a wide range of industries
Ability to proactively identify expansion opportunities to drive additional revenue and growth of existing customer base
High adaptability and ability to thrive in a fast-paced environment
Familiarity with basic sales tools and common metrics
Preferred
Bachelor’s degree from an accredited university
Experience with financial services sales
Experience at a high-growth startup
Expertise in using Salesforce, Outreach, or other productivity tools
Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Benefits
100% medical, dental & vision insurance coverage for you + Partially covered for your dependents + One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support for NY
Pet insurance
Company
Ramp
Ramp is a finance automation platform that helps businesses spend less time and money.
501-1000 employees
H1B Sponsorship
Ramp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (9)
2022 (8)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.82BKey Investors
Founders FundGoldman SachsKeith Rabois
2024-04-17Series D· $150M
2023-08-22Series D· $300M
2022-03-21Series C· $200M
Leadership Team
Eric Glyman
Co-Founder, CEO
Gene Lee
Co-Founder
Recent News
Company data provided by crunchbase
