MRH INSURANCE GROUP, INC. · 1 day ago

Commercial and Personal Lines Customer Service Representative

United States

Full-time

Remote

Mid Level

3+ years exp

Maximize your interview chances

Insider Connection @MRH INSURANCE GROUP, INC.

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Assist with the client renewal process for both Commercial and Personal Lines accounts.

Build rapport and relationships with our clients by providing exceptional customer service through proactive and responsive communication.

Market new and renewal accounts, including rate and coverage comparisons and accuracy checking.

Prepare Insurance Binders, Certificates, Evidence and Auto ID cards.

Process Endorsements, Cancellations, Reinstatements, Audits and billing on existing policies.

Generate quotes using appointed carrier and excess/surplus broker websites for new and existing clients and prospects.

Assist with claims processing when needed.

Update and maintain all client details in AMS360 (agency management system) to ensure the information is accurate and current.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Property & Casualty LicenseCommercial Lines ExperiencePersonal Lines ExperienceAMS360CISR CertificationCarrier Rating SystemsMS WordMS OutlookExceptional Communication Skills