Greenberg, Grant & Richards ยท 2 days ago
Commercial Collections Associates
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ConsultingFinancial Services
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Responsibilities
Understands and applies the terms of clients contracts
Notate and pursue successful resolution of defaults
Contact business owners by phone and email to resolve delinquency issues
Communicate and build trust to overcome objections and resolve the debt
Advise business owners of potential actions surrounding defaults
Ensure compliance with all laws associated with recovery
Meet daily call expectations of 100+ with accounts worked
Call debtors to secure payments on past-due accounts
Knowledge of skip tracing and asset searches preferred
Successfully manages a queue of 200+
Must have the ability to exceed daily, weekly, and monthly expectations consistently
Must follow established policies & procedures
Must take direction well and be self-motivated
Other duties as assigned
Qualification
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Required
High School Diploma or Equivalent (G.E.D.)
2 years of collection experience preferred
Excellent telephone and customer service skills
Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
Preferred
Knowledge of skip tracing and asset searches preferred
Benefits
75% employer paid Medical, Dental & Vision
401K
Paid Life Insurance
Paid Time Off
No nights and weekends
Off early on Friday
Weekly Meetings and Coaching
Weekly Contests