Vyve Broadband · 18 hours ago
Commercial Coordinator
Maximize your interview chances
Telecommunications
Insider Connection @Vyve Broadband
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Serve as the primary point of contact for assigned commercial orders.
Coordinate the implementation of services, contracts, and deliverables in collaboration with internal teams.
Monitor project timelines, ensuring that all commitments are met on time and within scope.
Provide proactive updates on order activities, changes, and relevant milestones.
Address client inquiries, issues, and requests promptly and professionally.
Maintain a comprehensive understanding of each account's specific needs and preferences for fulfillment.
Develop and maintain strong relationships with customers through regular check-ins and effective communication.
Verify customer billing to maintain account and service integrity.
Work with the sales team to identify opportunities for improvements within existing processes.
Other duties as assigned.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Strong organizational and problem-solving skills.
Excellent verbal and written communication abilities.
Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook, etc.).
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Attention to detail and commitment to delivering high-quality work.
Customer-focused mindset with the ability to build lasting client relationships.
Team player who can collaborate across departments.
Analytical thinking and a proactive approach to problem-solving.
Ability to fulfill the job duties, skills and responsibilities listed above.
Excellent written and oral presentation skills.
Personal computer skills, working knowledge of spreadsheet and word processing software.
Ability to maintain favorable relations with customers and co-workers.
High School Diploma or equivalent.
Preferred
Previous experience in account coordination, customer service, or a related role.
College degree.
Previous experience in service order tracking; including experience with CRM software.
Company
Vyve Broadband
Vyve Broadband is a telecommunications company that provides internet and phone services.
Funding
Current Stage
Late StageTotal Funding
unknown2019-11-04Acquired· undefined
Recent News
Corsicana Daily Sun
2023-12-22
Company data provided by crunchbase