Relation Insurance Services · 1 day ago

Commercial Lines - Client Service Specialist

United States

Full-time

Remote

Entry Level

$17/hr - $21/hr

2+ years exp

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Responsibilities

Serve as front-line administrative processor.

Develop professional business relationships with all clients and demonstrates a clear understanding of the client’s core business.

Assist in managing client expectations, service commitments, and anticipates needs of the client.

Quickly identify and resolve basic client service issues.

Support account management staff by handling basic client issues when account manager is unavailable.

Act as the ambassador of Relation culture to clients, visitors, and team members by communicating in a professional and courteous manner.

Qualification

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Microsoft Office SuiteCustomer service skillsAccount service experienceInsurance product experienceProperty & Casualty license

Required

High School diploma or equivalent.

Proficient in using Microsoft Office Suite.

Ability to learn and adapt quickly to new technologies and software.

Strong customer service skills with the ability to deliver exceptional service and build lasting relationships.

Excellent communication and interpersonal skills, with the ability to effectively interact with internal and external clients, business partners, and insurance carriers.

Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize work effectively.

2+ years in account service with preference given to individuals with commercial and/or personal insurance product experience.

Preferred

Property & Casualty license from state of domicile preferred; however, you must have the ability to obtain your insurance license within 90 days of hire.