92 applicants

Company

Original Job Post

Insurance Office of America · 2 days ago

Commercial Lines Account Manager

Full-time

Remote

Mid Level

$75K/yr - $75K/yr

3+ years exp

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Insurance

H1B Sponsorship

Insider Connection @Insurance Office of America

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Responsibilities

Maintain high degree of technical competence and industry/market expertise

Exercise discretion and independent judgment to ensure beneficial outcomes for clients and IOA

Direct day-to-day activities and workflow assigned to administrative, customer service and/or account management team

Assist in monitoring team performance to ensure productivity, efficiency, quality, and service standards are met

Management and execution of a variety of customer service and value-added service requests/inquiries

Manage policy expirations for existing clients and ensure appropriate actions are taken to facilitate renewals

Monitor Accounts Receivables reports and take action on any delinquent accounts

Maintain agency management system, other agency supported systems and carrier/vendor online platforms

Deliver excellent service at all times, including proactively anticipating needs and maintaining frequent communication

Continually seek to improve individual and team performance

Live and champion IOA core values at all times

Regular and consistent attendance is expected

Perform other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account managementInsurance industry knowledgeLicensingPC proficiencyMS OfficeOutlookWordExcelProblem-solvingDecision-makingCustomer serviceMulti-taskingOrganizationalPrioritizationVerbal communicationWritten communicationAttention to detailPersonal characterProfessional Designation

Required

3+ years of account management experience; or 5+ years related experience in the insurance industry

Has a thorough working knowledge of insurance brokerage business and assigned clients' needs

All required active licensing

Strong analytical, problem-solving, and decision-making skills

Exceptional customer service skills

Excellent multi-tasking, organizational, and prioritization skills

Outstanding verbal/written communication skills

Ability to perform large work volumes with high degrees of accuracy and attention to detail

PC proficiency, including basic knowledge of MS Office products, including Outlook, Word, and Excel

Exceptional personal character

High School Diploma (or equivalent)

Preferred

At least one professional designation preferred, such as CIC or equivalent

Benefits

401(k) matching

Flexible schedule

Health insurance

Paid time off

Work from home

Company

Insurance Office of America

Insurance Office of America is a full-service insurance agency.

Founded in 1988

Longwood, Florida, USA

1,001-5,000 employees

http://www.ioausa.com

H1B Sponsorship

Insurance Office of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2022 (1)