Eventbrite · 6 hours ago

Commercial Manager

United States

Full-time

Remote

Mid Level

$74K/yr - $132K/yr

3+ years exp

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AssociationEvent Management

Comp. & Benefits

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Responsibilities

Manage a sales funnel of renewal and new contract opportunities for your target customer segments and accurately forecast on a monthly and quarterly basis

Work cross-functionally to identify growth opportunities, resolution strategies, and ultimately structure contract agreements that drive long-term value to both the organizer and the company.

Proactively drive longer term contracts to minimize future revenue risk

Identify upsell opportunities within the existing account base - prioritizing high value accounts.

Identify new business opportunities through referrals to regularly deliver leads to the acquisition team

Continuously deliver feedback to leadership teams and participate in process improvements and optimization of existing procedures

Responsible for feeding back to the business on competitive threat

Qualification

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Sales experienceCustomer SuccessAccount ManagementContract negotiationSaaS experienceCRM software (Salesforce)Microsoft Office SuiteGoogle ApplicationsEvent industry experienceSales skillsGrooveGongProblem-solving attitude

Required

3+ years experience in a Sales or Customer Success/Account Management role with a focus on contract negotiation

Demonstrated experience managing customer renewals and upsells with a SaaS product to attain predetermined goals and quotas

Proven ability to manage large opportunity and upsell pipelines

Strong organization skills and superb capabilities with managing a large volume of tasks, responsibilities, and deadlines

Excellent communication skills (both verbal and written), meticulous attention to detail, and a resourceful problem-solving attitude

Experience using CRM software (Salesforce), Microsoft Office Suite (Word, PowerPoint, Excel) and Google Applications (Analytics, Docs, Sheets, Slides)