| GrayMatter | · 2 days ago

Commercial Operations Intern

United States

Internship

Remote

Intern

$15/hr - $20/hr

Maximize your interview chances

Consulting

Insider Connection @| GrayMatter |

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Assist the outside sales team throughout various aspects of the sales process

Support pre-sales product questions from clients and sales

Prepare quotes and orders using GrayMatter and/or vendor data entry systems

Maintain accuracy of data in GrayMatter CRM (salesforce.com)

Support inbound and outbound direct communications from clients via phone/email/etc.

Provide customer support though strong understanding of customer needs relating to GE Digital and other key suppliers

Ensure timely and accurate delivery of product to customers, proactively track customer orders to prevent issues

Manage and monitor deal registrations for defined area to ensure GrayMatter protection within given opportunities.

Maintain a one business day response time no matter what for internal and external support.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CRM systemsMS Office SuiteData entryEnglish language proficiencyGeneral computer knowledgeBasic math skillsOrganized workplaceHighly detail oriented

Required

Working toward or recently obtained a Bachelor’s Degree in an applicable field (i.e. Business Administration, Marketing, Communications).

The ability to speak, read, and write the English language.

High level of general computer knowledge pertaining to working in multiple administrative and CRM systems, internet research, MS Office Suite, Windows/MAC, gSuite, etc.

Excellent customer service attitude.

Excellent basic math skills.

Ability to multitask.

Highly detail oriented.

Organized workplace.

Problem Solving Ability- the ability to take an unstructured task and give it structure to solve the problem at hand.

Showcase GrayMatter’s Core Values of Accountability, Integrity, Respect, Innovation and Teamwork.