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Company

Carrier · 4 hours ago

Commercial Service Account Manager - TN

CATNO: Carrier-Home Tennessee Remote Location, Remote City, TN, 37010 USA

Full-time

Remote

Entry, Mid Level

2+ years exp

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EnergyHeating Ventilation and Air Conditioning (HVAC)

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Responsibilities

Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)

Create and maintain Sales Territory and Account plans where necessary

Present at customer seminars to develop new and existing customer relationships and opportunities

Promote Carrier value proposition linking customer objectives to Carrier solutions

Utilize CRM to manage customer interactions, activities, and opportunity pipeline

Experienced seller in attracting new customers as well as building share value with existing customers

Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers

Ability to seek out or respond to repair opportunities

Establishing and building credibility with knowledge of Carrier products/solutions

Strong ability to develop and sustain customer relationships

Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs

Ability to detect the Customer’s buying stage and adjust selling accordingly

Effective presentation and communication skills

Prioritize on best opportunities

Responding to the customer requirements in a timely manner

Gaining the booking/order in a timely manner

Ability to consistently achieve sales metrics and Annual Targets

To effectively negotiate service agreement renewals when required

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

HVACSalesMicrosoft SoftwareProject Management

Required

High School Diploma/ GED

2+ Years of experience selling within the HVAC industry.

Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms.

Ability to pass a MVR background check.

Preferred

Extremely comfortable operating in a technical environment utilizing Microsoft based computer software

Outstanding sales/negotiation skills and goal-oriented with strong time management and organizational skills

Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers

Ability to sell directly to end user customer

Previous experience in selling service agreements

Demonstrates ability to introduce others to cross sell and upsell within their base of customers

Ability to work in a highly team-oriented and dynamic environment

Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages

Self-motivated and able to manage many simultaneous projects and responsibilities