27 applicants

Company

State of Minnesota · 20 hours ago

Communication, Technology, and Training Specialist - Management Analyst 2

Minneapolis, MN

Full-time

Remote

Entry, Mid Level

$25.29/hr - $36.71/hr

2+ years exp

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Government Administration

No H1B

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Responsibilities

Analyze the division's communication, technology and training needs in relation to existing capacity to determine effective and feasible solutions that meet customers' needs and coordinate efforts to ensure alignment across the division.

Develop and manage website content and mass communication.

Examine and integrate technology options that will improve overall division efficiency.

Assess program training needs, provide training solutions and develop comprehensive training plans for each program and the division as a whole.

Ensure division-wide administrative processes and procedures are well-documented and well-implemented

Training staff on training tools and resources, processes and procedures and recommend technology tools that would further enhance efficiency.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Communication strategiesWeb content managementInstructional designE-learning curriculum developmentTraining methodologiesData analysisContinuous improvementADA complianceProject ManagementOracleGovDeliveryAdobeWebexMicrosoft TeamsAlchemerCanvaCanvas LMSDevelopment certificateCPACC certificateUSDA Child Nutrition Programs

Required

2 years of professional experience

A bachelor's or master's degree in public administration, organizational management, education, communication or a related field and 1 year of professional experience

Managing communication strategies including web content management systems and hands-on experience in researching, implementing and knowledge of various communication platforms.

Instructional design and E-learning curriculum development, training methodologies and virtual/remote and in-person delivery, facilitation and evaluation of comprehensive training programs for diverse audiences that align with the Americans with Disabilities Act (ADA) requirements.

Working with various technology solutions and application software.

Developing continuous improvement initiatives, documenting administrative processes, and enhancing operational efficiencies.

Analyzing and presenting data from research and evaluation to various audiences.

Preferred

Training and development certificate or equivalent

Certified Professional in Accessibility Core Competencies (CPACC) certificate or equivalent

Advanced knowledge and use of various technology digital tools and platforms (Oracle, GovDelivery, Adobe, Webex, Microsoft Teams, Alchemer, Canva, Canvas LMS)

Project Management Professional (PMP) certification or equivalent

Experience with USDA Child Nutrition Programs

5 or more years in a similar role, particularly within government or education sectors

Benefits

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF

Diabetes care

Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children

Pension plan that provides income when you retire (after working at least three years)

Employer paid life insurance to provide support for your family in the event of death

Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

Tax-free expense accounts for health, dental, and dependent care

Resources that provide support and promote physical, emotional, social, and financial well-being

Training, classes, and professional development

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care