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Company

Original Job Post

Massachusetts Service Alliance · 2 days ago

Communications and Marketing Associate

Boston, MA

Full-time

Hybrid

Entry Level

$51K/yr - $56K/yr

1+ years exp

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Insider Connection @Massachusetts Service Alliance

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Responsibilities

Take the lead on graphic design and written content for MSA’s external communications and marketing efforts.

Keep MSA’s main website and any additional online resources or sites functional and up-to-date.

Assist MSA with other design needs and outsource to contractors as necessary for printing.

Incorporate MSA’s justice, equity, diversity, and inclusion (JEDI) approach and an accessibility-first mindset in all communications and marketing materials.

Ensure consistency of messaging and branding across all marketing and communications materials to support and strengthen MSA’s brand.

Qualification

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Justice equity diversity inclusion (JEDI)Accessibility featuresNewsletter writingBlog writingPress releasesProblem-solvingHard-workingInitiativeTeamworkOrganizedPrioritizationAttention to detailConsistencyFollow-throughLearning agilityCommunicationGraphic DesignAdobe Creative CloudVideo EditingAnimationContent CreationSocial Media ManagementContent CalendarsScheduling PlatformsMass Email CommunicationsMailChimpWebsite Content ManagementFront-end DevelopmentHTMLCSS

Required

1-3 years of relevant work experience which may include an internship, service year (i.e., AmeriCorps, Commonwealth Corps), volunteer position, or paid work; experience with mission-focused companies or organizations is preferred.

Ability to take initiative — both independently and in a team setting.

Organized and able to prioritize different tasks effectively, with careful attention to detail, consistency, and follow-through.

Ability to learn new technology platforms quickly and efficiently.

Bachelor’s degree or equivalent work experience.

Experience incorporating Justice, Equity, Diversity, and Inclusion (JEDI) and accessibility features (e.g., alt text, accessible design) into written and visual communications a plus.

Excellent writing and editing skills; experience writing newsletters, blog posts, and press releases (particularly in the nonprofit sector) a plus.

Preferred

Experience with mission-focused companies or organizations.

Skilled at graphic design; Adobe Creative Cloud proficiency and/or video editing and/or animation experience a plus.

Proficiency in content creation for and management of social media platforms (i.e., Instagram, LinkedIn, Facebook, Twitter, now known as X). Experience with content calendars and/or scheduling platforms (e.g., Buffer or Hootsuite) a plus.

Proficiency in mass email communications; experience with MailChimp a plus.

Experience maintaining website content; experience developing front-end websites with HTML/CSS/Javascript and Webflow (or comparable platforms) a plus.

Adept at monitoring, understanding, and reporting back on website, email, and social media analytics. Experience with Google Analytics and Search Engine Optimization (SEO) a plus.

Experience in Salesforce and/or grants management systems a plus.

Experience managing and reporting back on paid social campaigns a plus.

Experience with media relations/PR a plus.

Experience with Google Analytics and Search Engine Optimization (SEO) a plus.

Experience in Salesforce and/or grants management systems a plus.

Experience managing and reporting back on paid social campaigns a plus.

Experience with media relations/PR a plus.