Daxko · 17 hours ago

Communications Manager

Birmingham, AL

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Collaborate with the Executive Leadership Team to support their goals with internal communications:

Develop and implement effective internal communication strategies

Ensure timely and consistent communication across all departments

Prepare and distribute company-wide announcements, newsletters, and monthly update meeting materials

Foster a positive and collaborative company culture through engaging communication initiatives

Support the company’s brand and growth strategies with expert external communications/public relations:

Build a PR roadmap and strategy aligned with ELT, product marketing and GTM plans

Develop press releases, media kits, and other external communication materials

Build and maintain relationships with key media contacts and industry influencers and coordinate with media outlets to ensure accurate and positive coverage of the company

Develop and manage the company’s brand social media strategy and ensure product/market comms are aligned to brand goals

Act as the company spokesperson for media inquiries and public statements

Manage crisis communication and develop strategies to mitigate potential PR issues

Monitor media coverage and public perception of the company and report out monthly and quarterly

Manage the company’s customer evidence program across all markets and segments

Build and maintain a by-market and by-product inventory of promotable customer evidence including logos, quotes, case studies and video testimonials

Build and maintain interview guides for all markets and segments in collaboration with product marketers

Partner with product marketing and customer marketing and sales teams to identify customer stories to add to the funnel, secure customers, and conduct interviews

Assign content development tasks to the content marketing team and oversee development, approvals, publishing, and promotions

Qualification

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Public RelationsSocial Media ManagementDigital MarketingEditing SkillsProofreading SkillsMicrosoft OfficePR DatabasesProject Management