134 applicants

Company

Microsoft · 4 hours ago

Communications Manager

United States

Full-time

Remote

Entry, Mid Level

$83K/yr - $168K/yr

2+ years exp

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Responsibilities

Define and execute communications strategies for issues across a broad array of topics that may have significant corporate and/or product brand impact.

Implement messaging and strategy for a variety of audiences that include employees, customers and media.

Provide counsel and strategy to communications group partners, engineering and executives during an issue or crisis.

Proactively provide response best practices to avoid potential pitfalls. This type of preventative consultation is the “proactive” avoidance expertise inherent in “reactive” issues management.

Partner with communications groups across Microsoft to develop and implement response communications processes and procedures.

Provide executive communications and analysis to leaders and various stakeholders across the company during the lifecycle of the issue.

Respond to intermittent and unexpected issues that may occur and result in work activity occurring outside the hours of 8am - 6pm.

Embody our culture and values

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Crisis ManagementMedia RelationsPublic RelationsProject ManagementInformation Technology Industry

Required

Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 2+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience + OR equivalent experience.

Understanding of media relations and success in dealing with complex, strategic communications challenges.

Previous experience managing issues or crisis.

Preferred

3-5 years of public relations, or communications and/or product marketing and product management experience

Sound problem identification, judgment, resolution and decision-making skills, often in ambiguous situations.

Effective written communication skills, maintained to a high standard during times of extreme time pressure.

An ability to assess the severity and priority of multiple incoming inquiries from press, customers and internal stakeholders.

Ability to collaborate with multiple stakeholders across many disciplines (HR, Legal, Engineering, security) and to work effectively with executives and senior leaders.

Demonstrated capacity to lead others collaboratively, under pressure, to reach cross group consensus in short periods of time.

Experience working in the information technology industry or a similar industry, where the ability to understand complicated technologies and intersections is a regular requirement.

The ability to grasp the dynamics of an issue, creatively think through possible approaches and articulate the way in which a situation can be explained and contextualized for various audiences.

Company

Microsoft

Glassdoor

4.3

Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.

Founded in 1975

Redmond, Washington, USA

10001+ employees

https://www.microsoft.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (5862)

2022 (11005)

2021 (8174)

2020 (6856)