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Pelican Harbor Seabird Station · 3 days ago
Communications Manager
Miami, FL
Full-time
Onsite
Mid Level
$48K/yr - $52K/yr
3+ years exp
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Insider Connection @Pelican Harbor Seabird Station
Responsibilities
Coordinate repair and maintenance of facility & equipment with contractors and vendors
Coordinate vehicle maintenance and repair
Communicate operating policies and/or issues to staff
Promote & maintain awareness of Health & Safety policies including hurricane preparation management for staff in accordance with best practices and legal requirements
Coordinate purchase and inventories of staff uniforms including clinic scrubs
With the supervision of the Volunteer Manager, process volunteer applications, assist in leading volunteer orientations, and maintain volunteer schedule & personnel files
With the supervision of the Executive Director, review and renew all PHSS insurance policies annually
Research and implement technological strategic solutions for PHSS
Troubleshoot and fix problems that may arise with internet access, printers, scanners, cell phones, and office computers
Maintain all domain names
Manage Google drive set up for all employees
Train team on any new programs that may need to be added
Maintain and update PHSS website as needed
Track and present web analytics at monthly All Staff meetings
With the supervision of the Communication Director, assist in social media posts
Set up and stream live releases and events and upload videos and other media to Youtube and social media including Instagram, Facebook, LinkedIn, Twitch, Tiktok
Oversee daily Intake Desk coverage and training including fielding calls related to wildlife emergencies, arranging transportation, and making referrals as needed
Oversee patient intake data including the completion of forms and input into the WRMD database for clinic staff
Greet on-site visitors, answer questions, and perform guided tours upon request
Assist in answering phone lines in a courteous and efficient manner
Oversee the maintenance of an accurate log of all incoming calls, emails, and outcomes
Track monthly data on Intake phone calls and patients to present at Staff Meetings
Liaise with clinic as needed
Assistance with donor communications, written thank you letters, re-engagement campaigns
Assist accounting team with cash, check logs, and inputting donor information
Coordinate background checks for all employees, volunteers, and interns
Order and maintain all office supplies
Coordinate purchase and inventories of PHSS merchandise
Serve as primary point of contact for customer service issues, accidents, or mishaps on-site
Develop, implement, and review operational policies and procedures
Coordinate staff outings
Lead at least two Seabirds on the Bay cruises annually
Provide general administrative support to the Executive Director
Qualification
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Required
Bachelor’s degree
Minimum of three (3) years in an administrative role in a nonprofit organization, foundation, or government agency
Fluency with all Microsoft Office, Adobe, and Google applications
Must have a valid Florida Driver’s license, internet access, and a mobile phone
Preferred
Familiarity with CRM or other project management software and the Discord communication platform
Success in deadline-driven roles requiring prioritizing and multitasking
Demonstrated ability to build and maintain relationships with a wide array of people – junior and senior, for-profit, and nonprofit, and from diverse backgrounds
Passionate about the nonprofit’s mission and impact
Outstanding communication and interpersonal skills
Graphic design experience a plus
Spanish fluency is a plus
Benefits
20 days of PTO
11 paid holidays
Medical, dental, and life insurance
3% matching IRA contribution
Company
Pelican Harbor Seabird Station
Pelican Harbor Seabird Station is a Center for Seabird Rehabilitation.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
