University of Miami · 1 day ago
Communications Specialist (Slate/CRM operations) - Remote
Coral Gables, FL
Full-time
Remote
Entry Level
$43K/yr - $44K/yr
2+ years exp
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Insider Connection @University of Miami
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Responsibilities
Assists in the development and implementation of an annual comprehensive communications and marketing plan that supports recruitment and enrollment goals in collaboration with the Office of Admissions and Enrollment Management Marketing team.
Oversees the communication dissemination process, including set up, configuration, testing, and delivery of official communications though the Slate CRM system, including accompanying forms and form responses.
Maintains a comprehensive list of all communications (disseminated by Ops), including delivery method, timeline, link to drafts, accompanying forms, etc.
Manages communications calendars and updates timelines. Keeps appropriate parties informed and identifies areas for attention to avoid delays, ensure effective results, and meet deadlines.
Manages the communication review process, including decision and scholarship letters, collaborating with the EM leadership team in the development of new and revised materials.
Prepares admission packet materials for mailing (in-house prints and files for external print and mail service).
Assists with packaging and mailing Admissions materials.
Assists with maintaining admission packet inventory for decision releases.
Review and update student record data. Run data validation reports and troubleshoot and update data as needed to ensure accuracy as related to communications.
Actively participates in the Slate community to identify best practices, trends, and new opportunities for workflow and system enhancements to streamline processes and increase effectiveness of the tool.
Other duties as assigned.
Qualification
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Required
Bachelor’s degree in a related field is required
Minimum 2 years of relevant work experience
Any appropriate combination of relevant education and work experience will be considered
Experience working in a Student Information System, database and/or CRM required
Exceptional written and communication skills and proven ability to multi-task with consistently high accuracy
Ability to concentrate and not be distracted while performing a task
Great attention to detail, excellent grasp of spelling, grammar, and punctuation
Ability to work effectively as a team player and independently, producing timely and high-quality results
Ability to communicate with all levels of employees across campus
Excellent time management skills
Proficient in Microsoft Office (Word, PowerPoint, Excel) required
Knowledge of computer system capabilities, business processes, workflow, and office equipment
Ability to learn conditional logic, liquid markup, and query writing
Preferred
Experience working with Slate or another CRM
Higher education preferred
Slate experience preferred
Company
University of Miami
At UM you'll join a diverse and energized academic community.
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
Albertie Regalado
'Canes Science Bowl — Co-Founder and Co-President
Mark McPheron, FALU, CLU, FLMI
Co-Founder and Past President, and current member, University of Miami Cincinnati 'Canes Community
Recent News
Seattle TechFlash
2023-11-22
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