SquarePeg · 5 hours ago

Community Manager

United States

Full-time

Remote

Entry, Mid Level

$80K/yr - $120K/yr

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Responsibilities

Design and Execute Events: Plan and execute unforgettable member dinners and bespoke in-person experiences across Utopia’s hub cities, developing a dynamic event calendar.

Curate Digital Programming: Lead Utopia’s virtual event series, featuring industry thought leaders and experts, ensuring a steady flow of engaging online content.

Member Experience: Provide attentive support to members by responding to inquiries, collecting feedback, and proactively enhancing the Utopia experience.

End-to-End Event Management: Oversee event logistics, including guest lists, budgeting, run of show, and post-event follow-up.

Data-Driven Improvement: Regularly analyze feedback to continually refine Utopia’s events and offerings.

Community Growth Systems: Develop systems and SOPs to support scalable, repeatable processes that meet our members' evolving needs.

Engagement and Insight: Stay active in Utopia’s communication channels, identifying opportunities for programming, community support, and surprise moments of delight.

Industry Awareness: Keep informed on community management trends, best practices, and industry news to continually improve the member experience.

Facilitating Connections: Introduce members based on shared interests, industries, and goals, helping members forge meaningful, lasting connections.

Host and Represent Utopia: Act as an ambassador at Utopia events, with occasional travel for in-person engagements.

Onboard, welcome and introduce new Utopia members to their chapter/city and community.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Community ManagementEvent PlanningEntrepreneurship UnderstandingMarketing ExperienceHospitality ApproachNetworking SkillsWriting Experience