Tailscale · 2 days ago

Community Manager

United States

Full-time

Remote

Mid Level

$163K/yr - $204K/yr

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Responsibilities

Develop and implement community engagement strategies to increase connection, user retention, and advocacy with Tailscale’s users.

Develop and maintain relationships with key influencers and advocates in the community, and encourage user-generated content and sharing.

Act as the community's voice, sharing user feedback, insights, and trends with cross-functional teams.

Collaborate with cross-functional teams to identify, plan, and execute community programs that support Tailscale’s business goals.

Measure, analyze and report on the impact of programs.

Work with Marketing to ensure community engagement initiatives align with the overall go-to-market strategy, branding, and messaging.

Stay up-to-date on the latest community management trends and best practices, and apply these learnings to our community engagement strategies.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Community managementAdvocacy platformsCultural literacyNetworking productsTechnical concepts

Required

Experience with community management and engagement, including fostering relationships with community members, and promoting community growth.

Working knowledge of community and advocacy platforms and tools

Strong written and verbal communication skills

Strong cultural literacy and familiarity with developers: their needs, tools, and technologies

A track record ramping on new technical concepts quickly

Excellent verbal and written skills

Experience working in highly cross-functional teams

Passion for community and customer advocacy

Preferred

Experience with privacy and security or networking products

Benefits

Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!

Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.

Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! We encourage all Tailscalars to take 4-6 weeks of vacation annually.

A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.

Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.