World Central Kitchen · 5 hours ago
Community Outreach Manager, United States
Miami, FL
Contract
Remote
Mid, Senior Level
$80K/yr - $100K/yr
5+ years exp
Maximize your interview chancesFood and BeverageNon Profit
No H1B
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Responsibilities
Respond within four (4) hours notice to a disaster area to act as Community Outreach Manager, managing relief operations on the ground, or in rare cases, remotely
Lead and manage field teams specializing in community outreach and engagement. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK's North Star values
Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts
Recruit, onboard, train and manage community outreach teams, including local hires and Corps members in the field.
Consult on the scope of the response, and manage or implement community outreach operations
Provide regular updates on community outreach operations to the Response Director to ensure ongoing, transparent information sharing across the organization.
Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.
Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation
Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement
Rapidly scout community needs in a disaster area to design the scope of the response, and ensure that food reaches beneficiaries as quickly and effectively as possible.
Foster a collaborative environment with local populations; establish and nurture relationships with community members throughout the activation.
Gather feedback from beneficiaries to understand evolving needs and changes on the ground. Utilize findings to recommend the scope of WCK support, including potential scale up or wind down strategies.
Build and maintain relationships with community members to understand overall food needs, feedback on WCK performance, and other concurrent mass-feeding activities
Work with the finance team and Response Director to share cost projections for community outreach operations, focusing on meal production and logistical needs
Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas
Recruit, train, and motivate diverse community outreach teams on activation, ensuring a high-performance culture aligned with WCK's North Star.
Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team
Address personnel issues on activations in real time, and provide regular performance feedback on Corps members.
Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership
Identify professional development needs and gaps in team capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.
Build strong relationships with local communities first.
Ensure the teams conduct outreach and engagement activities that contribute to WCK's reputation as an effective, compassionate, and reliable relief organization
Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required
Qualification
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Required
Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer.
Must live within one (1) hour of an international airport or be willing to relocate.
Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice
Bachelor's degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings.
Experience leading, training and coaching large teams in challenging and rapidly changing environments.
Ability to work independently with minimal infrastructure and resources
Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets
Ability to work well with others and take directions to protect yourself and the team
Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations
Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure
Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates
Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments
Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities
Fluency in English is required
Preferred
Proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Spanish, French, Portuguese)
Benefits
Innovative Environment : Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.
Company
World Central Kitchen
World Central Kitchen is a food and beverage company.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.11MKey Investors
Truist FoundationPatrick J. McGovern FoundationALTA Good Deeds Foundation
2024-09-26Grant
2023-12-20Grant· $0.1M
2022-03-10Grant· $0.01M
Leadership Team
Erich Broksas
Chief Operating Officer
Alexandra Garcia
Chief Program Officer
Recent News
2024-12-17
2024-12-10
Company data provided by crunchbase
