Odyssey Behavioral Healthcare · 2 days ago

Community Outreach Specialist

Los Angeles County, CA

Full-time

Hybrid

Mid Level

2+ years exp

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Health Care

Hiring Manager

Leslie Martin, CPSP

Insider Connection @Odyssey Behavioral Healthcare

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility’s presence in the local market.

Targets follow-up meetings with all key referral sources to minimize obstacles to growth and retention.

Schedules and conducts tours with referral sources, clients, and families, supporting business development activities.

Communicates various levels of care to potential clients, families, and referral sources.

Guides clients and their families toward suitable treatment options, tailoring them to meet unique needs and circumstances.

Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support.

Partners with admissions decision-makers and stakeholders for client admissions.

Coordinates with the business office and Utilization Review to determine financing options for potential clients.

Builds a strategic regional growth plan by evaluating, analyzing, and interpreting facility and market utilization data.

Executes sales and retention strategies, successfully closing new business in accordance with pre-determined targets.

Develops goals and timelines for closing new and enhanced key account opportunities.

Collaborates with facility and corporate leadership to leverage strategic initiatives.

Functions within the guidelines of the facility’s Code of Ethics and corporate compliance.

Represents the program within the community at local, regional, and national events.

Assists in promoting and ensuring the organization’s values, mission, goals, and objectives are actively supported by employees.

Performs other duties as assigned.

Qualification

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